Microsoft today announced that Windows 8.1, the update later this year for
Windows 8, will be free to current users of the operating system, confirming
analysts' expectations.
Analysts applauded the decision to give away the update. "Making the
upgrade free will make the ecosystem and installed base very happy," said
Patrick Moorhead, principal analyst with Moor Insights & Strategy, in an
email Tuesday.
Tami Reller, CFO of the Windows division, made the announcement in prepared
remarks at the JP Morgan Technology, Media & Telecomm Conference today.
"Windows 8.1 will be delivered as a free update to Windows 8 and Windows RT,"
said Reller. "It will be easy to get right from the Windows Start Screen from
the Windows app store."
It's unknown whether Microsoft will use the "Windows 8.1" name for the
simultaneous update to Windows RT, the tablet-centric offshoot designed for
devices running ARM processors. Microsoft did not reply to questions about the
naming of the Windows RT update.
Reller declined to provide additional information on the update, such as
the timing of the final release or specifics on Windows 8.1's contents.
A public preview will ship during BUILD, Microsoft's developers conference,
which will run June 26-28 in San Francisco. That preview will also be
distributed through the Windows Store.
Earlier this week analysts said that Microsoft had little choice but to
offer the update free of charge.
Today, industry experts praised the gratis status of Windows 8.1 as well as
the numbering choice.
"Microsoft made a good move on the naming and with the free upgrade," said
Moorhead. "Calling it 8.1 signals that it's an improvement on its predecessor,
not a sea change. This sets the right expectations."
However, Michael Silver of Gartner said Microsoft should quickly answer
several up-in-the-air questions that enterprises have about Windows 8.1.
"We don't yet know what they're going to do to the desktop," said Silver,
who also ticked off support -- specifically, how long Microsoft will support
each of the expected annual updates. Will Windows 8.1 share the support
lifecycle of its parent, Windows 8 -- which won't retire until January 2023 --
or have its own schedule? "Will they support 10 different updates?" Silver
wondered.
But the fact that Microsoft will make good on its promise to shift to a
faster release tempo had Silver more optimistic about Windows 8's future.
"Microsoft has a chance here," he said. "By the second half of 2014, there
will be a lot more touch-enabled systems. That, and these updates, could help
Windows 8 long term. I don't think Windows 8 will be more successful than
Windows 7 [in the enterprise] but if 8.1 is easy to deploy, that could change
over time."
Most important to enterprises, said Silver, will be the ease of updating
from Windows 8 to version 8.1. If the first "point" release is painless to
distribute to Windows 8 hardware, Microsoft will have a better shot at
convincing enterprises to adopt the radical OS.
"If enterprises see that this is relatively easy to deploy, they may start
thinking about Windows 8," Silver said. "What Microsoft needs to do is get some
credibility here."
After Microsoft moved to a regularly-scheduled Patch Tuesday in the fall of
2003, companies instituted a complicated process of testing and spot-deploying
the updates before rolling them out en mass, said Silver. But as time went on,
many halted the practice as they became confident the patches would not cripple
computers or break applications.
"Now, very few organizations do that," Silver maintained. "Microsoft needs
to gain that kind of credibility for these [Windows 8] updates."
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